SHIPPING POLICY
Last updated: 1 July 2026
Processing Time
All orders are processed within 1–4 business days. Orders placed on weekends or public holidays will be processed on the next business day. You'll receive a confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Australia)
We ship from our warehouse in Melbourne, Victoria.
| Service | Rate |
|---|---|
| Small Parcel | $10.00 AUD |
| Medium Parcel | $15.00 AUD |
| Free Shipping | Orders over $250.00 AUD |
Estimated delivery times:
Note: Tracking is available for all orders to help you keep an eye on where your package is.
International Shipping
We currently ship to the following international destinations:
| Region | Rate |
|---|---|
| New Zealand | $0–$25 NZD |
| Canada | $16–$60 CAD |
| United Kingdom & Europe | £10–£25 GBP |
Estimated international delivery times: 7–21 business days, depending on destination and customs processing. Please note that international delivery times may vary due to customs delays outside our control.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates. We recommend checking with your local customs office for more information before placing an order.
Tracking
Once your order has been dispatched, you will receive an email with your tracking number. You can use this to monitor your delivery via the carrier's website.
Restrictions
Questions?
If you have any questions about your order or delivery, don't hesitate to get in touch with us at hello@meltdownstudio.com.au
